Claims Operations and Governance Analyst

  Operations & Analytics

  London

  £60,000

Reference: HH/RF-10138

Claims Operations and Governance Analyst
London/Hybrid working
£60,000

A leading global Reinsurance legacy acquirer is currently recruiting for a Claims Operations and Governance Associate

As a Claims Operations and Governance Associate, you will be responsible for providing a strong framework of processes and supporting tools to ensure the optimisation of the performance of our claims team.

In this role, you will be working alongside the MI & Analytics Specialist to continuously develop Claims MI & KPI’s which measure and demonstrate claims performance against objectives.

You will also be conducting the Analysis of Claims MI to identify areas for improvement and delivery of value.

The ideal candidate for this role is someone who comes from an Insurance/Reinsurance background with experience in areas such Underwriting, claims or operations.


Experience required
  • Strong Insurance Operations background, with a good understanding of Claims processes and drivers of value.
  • Understanding of local regulatory claims obligations including Lloyd's Minimum Standards and a track record of providing claims input to all Group regulatory reporting
  • Ability to develop suitable KPI’s to meet a range of business requirements and optimise performance.
  • Good understanding of Continuous Improvement and Operational Excellence tools and methods, with an ability to practically apply those methods to business context.
  • Exceptional level of experience in relation to quality assurance standards and the development and application of them.
  • Good level of MS Package skills, including use of MS Visio.
If you think this role is for you or you know anyone who would be suitable for this role please contact Ismail on 07917498680 or via email on ikhan@harrisonholgate.com


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Ismail Khan

Ismail Khan

020 4537 4016