A Lloyd's Broker have a new opportunity for a Claims Broker/Technician within their Aviation team. Responsibilities will include managing clients’ claims from notification to settlement in a professional and efficient manner, achieving an optimum result and complying with internal, regulatory and quality practice standards.
Applicants should have prior claims handling experience within an insurance broker environment. Aviation claims experience is not essential but would be advantageous, as would a good working knowledge of ECF/CLASS.
Duties and Responsibilities
Handle Aviation claims through first advice, investigation, negotiation and settlement.
Investigates, negotiates the settlement of claims to ensure an optimum client result and long term client loyalty
Produce documentation to support the presentation of a claim for payment. Maintains client communications and liaises with insurers and third parties Notifies all appropriate layers and connected reinsurance to reduce the risk of rejection Collection and Transfer of Settlement Funds
Process and issue payments to clients
Assist placing colleagues by providing advice and interpretation on the claims implications of proposed wordings and terms.
Provides advice/statistics to Placing/Accounts on the possible impact of assured claims on renewals Claims Information
Provides Claims Divisional management information (MI) on Claims statistics. Gives Claims management timely advice of problems and emerging issues.
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