Our client, a London market insurance company, seek a Senior Property Claims Adjuster. Responsibilities will include handling Property D&F (predominantly North American) claims within the London Market Claims team.
Good interpersonal skills are required as the duties of this role involve communicating with brokers, loss adjusters and lawyers.
Applicants should have prior International Property claims handling experience in the London Market. A good knowledge of ECF, for both Lloyd’s and LIRMA markets would be advantageous.
Duties and Responsibilities
- Ensure all Property claims allocated are handled within the parameters of the Claims Procedure Manual and SLA’s are adhered to.
- Demonstrate that Lloyd’s minimum standards are being met at all times
- To be present at market meetings and conference calls when necessary.
- Ensure customers are always treated fairly.
- Regular liaison with Brokers, Experts, Lawyers and Market Peers on business matters, helping enhance the Property Claims team’s reputation in the claims market.
- Producing feedback to underwriters and management with regards to the structure of their claim issues and related risk information with the goal to help improve the overall standard of underwriting in the company.
- Ensure all complaint related issues and all such incidents are promptly logged and concluded in accordance with company policy.
