Ensure all pre- and post-placement servicing is delivered effectively, prioritizing tasks in line with contract terms and client expectations. Oversee the process end-to-end until complete Evidence of Cover documentation is provided to the client.
Develop a thorough understanding of clients’ businesses and their reinsurance programs.
Build and maintain strong working relationships with assigned clients and markets, enhancing overall customer relationships through reliable administrative support and exceptional service.
Take ownership of coordinating and resolving queries from clients and reinsurers, ensuring instructions are managed effectively and efficiently.
Follow internal processes, policies, and procedures while adhering to external regulatory requirements and compliance standards, including legal, industry, and organizational policies.
Act as the primary point of contact for assigned accounts, liaising with clients, brokers, local overseas offices, markets, and management.
Broker Support
Review market security information for carriers, ensuring compliance and assessing financial stability.
Prepare and update marketing materials for the Broking Team.
Generate data, statistics, and information packs to support the placement of client reinsurance programs.
Coordinate with Compliance and Sanctions Teams to conduct necessary checks and reviews.
Work with Legal Teams on commercial contract reviews.
Assist with the creation of slips and endorsements, ensuring accuracy and compliance.
Serve as a coordinator during contract renewals, collaborating with legal teams and clients to finalize all necessary documentation, including slips and commercial agreements.
Work closely with divisional teams such as actuarial and broking units to ensure seamless collaboration.
Contribute to tender and renewal presentations, providing information and support.
Prepare Compliance Review Packs and files, ensuring they meet audit requirements and align with compliance standards.
