Client Relationship Manager
Location: City of London (Hybrid)
Base Salary: up to £80,000
I’m working with a specialist insurance services platform that helps MGAs and schemes launch and scale. They provide the infrastructure, operations and regulatory support so their clients can focus on product and distribution.
They’re now hiring a Client Onboarding & Relationship Manager to own the end-to-end journey for MGA clients – from pre-onboarding through to onboarding, ongoing relationship management and, where needed, offboarding.
What you’ll do:
- Be the main point of contact for new MGA/scheme clients
- Coordinate onboarding across internal teams (Ops, Finance, Tech, Compliance, Marketing)
- Run regular check-ins and quarterly reviews with clients
- Spot and resolve issues before they escalate
- Support ad hoc projects as the function grows
What they’re looking for:
- Experience in insurance onboarding and/or the MGA market
- Strong client relationship and stakeholder management skills
- Project management mindset and proactive problem-solver
- Confident communicator, able to work cross-functionally
This is a brand-new, high-visibility role with real scope to shape how onboarding and client success is done as the business grows.
If this sounds interesting, drop me a message and I’ll share more details in confidence.
07436035137
arodgers@harrisonholgate.com
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